Although it is preferable to establish clear remote-work policies and training in advance, in times of crisis or other rapidly changing circumstances, this level of preparation may not be feasible.
Fortunately, there are specific, research based strategies to improve the engagement and productivity of remote employees.
Under ideal situations remote workers would have a dedicated workspace and adequate childcare. Even in normal circumstances family and home demands can impinge on remote work. Managers need to expect these distractions to be greater during this unplanned work-from-home transition.